Last updated: 16 October 2026
This policy explains how KOLOR DESIGN EOOD (“Color DESIGN”, UIC 160119241) processes personal data when using www.colordesign.bg, submitting enquiries and commissioning services.
1. Data Controller and Contact
KOLOR DESIGN EOOD
Registered office and management address: 47 Saedinenie Street, Parvenets 4110, Rodopi Municipality, Plovdiv Province, Bulgaria
Telephone: 0884 611 994
Email: reklama@colordesign.bg
2. What Personal Data We Process
Depending on how you interact with us, we may process contact details (such as your name, telephone number, email address and company), the contents of your enquiry, files and project details you provide, correspondence, information about quotations and orders, and payment and accounting documents. For security and technical support, the hosting provider may process technical logs containing your IP address, browser and device information, and the time of the request.
3. Purposes and Legal Bases
- Responding to enquiries and preparing quotations — taking steps at your request before entering into a contract.
- Performing contracts — communication, design, production, delivery, installation and after-sales support.
- Accounting and other legal obligations — compliance with applicable law.
- Website maintenance and protection — where processing is necessary for a legitimate interest, such as preventing misuse and diagnosing technical issues.
- Consent — where consent is the applicable legal basis. You may withdraw it for the future.
Where data is necessary to respond to your enquiry or perform a contract, failure to provide it may prevent us from fulfilling the relevant request.
4. Recipients and Third-Party Services
Authorised staff and service providers may access the data where necessary, including hosting and technical support providers, email services, accounting or legal advisers, transport and installation partners, and competent authorities where required by law.
The website uses an external Google map and may load fonts from Google Fonts. When these resources load, your browser may connect directly to the provider and disclose technical data, including your IP address. Links to social networks lead to services operated by the respective providers, whose policies apply when you visit them. Depending on the service, data may be processed outside the European Economic Area where the applicable legal safeguards are in place.
5. Data Retention Periods
We retain data only for as long as necessary for the purpose for which it was collected. Enquiries and correspondence are kept for a reasonable period to handle and follow up on them. Contractual, accounting and tax documents are retained for the periods required by law. Technical logs are kept for as long as necessary for security and diagnostics. Once the relevant period expires, data is deleted or anonymised unless the law permits or requires otherwise.
6. Your Rights
Subject to applicable law, you may request access to, correction, erasure or restriction of processing of your personal data, object to processing, receive portable data where this right applies, and withdraw consent where processing is based on consent. Withdrawal does not affect processing carried out before it was withdrawn. For requests, please email reklama@colordesign.bg. We may ask for information to verify your identity where necessary to protect your data.
You have the right to lodge a complaint with the Commission for Personal Data Protection (CPDP).
7. Cookies and Technical Data
The website may use technical cookies necessary for its basic operation and security. External services may process technical information when their content loads. Non-essential cookies or technologies for which the law requires consent should be used only after that consent has been obtained. You can also manage cookies through your browser settings. Blocking some cookies may affect website functionality. The specific cookies and technologies used depend on the features and external services active at the time of your visit.
8. Security and Changes
We apply reasonable technical and organisational measures to protect personal data, but no method of online transmission or storage is completely risk-free. The website is not specifically intended for children, and we do not knowingly collect their data for purposes incompatible with the law. If our activities, website or applicable legislation change, we will update this policy and publish the revision date.